McDonald’s should probably think about giving one of its Florida cashiers a raise.

On Tuesday morning, Pedro Viloria, a worker who mans the drive-thru, jumped through the ordering window at a McDonald’s in Doral, Fla., to help a woman who suddenly became unconscious while operating her vehicle.

Viloria was stationed at his post behind the drive-thru window when a woman — who turned out to be an off-duty Miami-Dade police officer —pulled up in an SUV to order breakfast for herself and her two children. After preparing the order, Viloria returned to the window and noticed that the driver was struggling to breathe.


Soon after, the woman lost consciousness, her foot slipped from the brake, and her SUV began to roll down the drive-thru lane.


Viloria, who witnessed the woman falling unconscious, says he immediately went into “hero mode” and jumped through the restaurant’s drive-thru window. Surveillance footage also shows Viloria pulling the off-duty officer from the SUV as it rolled forward.

A second McDonald’s employee, along with paramedics who were in the restaurant, helped to revive the woman at the scene. She was then taken to the hospital for additional treament. 

A representative for McDonald’s has since released a statement on the incident in which they commend Viloria’s bravery, reports Fox 5 NY.

“First and foremost, our thoughts and prayers are with the officer and her family during this difficult time,” McDonald’s wrote. “I think I speak for our McDonald’s family when I say how proud we are of Pedro. He is an excellent employee, so it didn’t surprise me that he took immediate action and jumped through a window to help save this woman.


“And he was not the only member of the team that played a pivotal role in ensuring she received the medical attention she needed. A second employee, who asked to remain unnamed, assisted with CPR. Their quick thinking and action were everything in that moment.”

As of Wednesday, Miami-Dade Police Detective Daniel Ferrin has yet to release any information on the woman’s condition.

The Associated Press contributed to this report.

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